GENERAL MANAGERS Wanted for AWESOME Oppt. w/ARGO TEA! (Chelsea)

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flag [?] : miscategorized prohibited spam best of Posted: 2013-02-01, 8:51PM EST

Argo Tea is quickly becoming a household name, with 24 locations in 4 cities, since opening our first cafe in 2003. Recognized in a New York Times feature article as a "distinctive brand that has captured the palate of young professionals," our offerings include all natural tea-based signature drinks, including a line of ready-to-drink bottled beverages that can also be found outside the cafes, in the finest grocery retailers across the across the country.

We are passionate about bringing teas directly from growers around the world and blending them into unique and delicious signature beverages and teas. We are committed to being a sustainable business by working with the best local and global tea, coffee, and food artisans and by contributing back to our communities to promote a healthy lifestyle and the conservation of natural resources. We are dedicated to delivering consistent quality and a genuine customer experience "one customer and one cup at a time" and to providing the "Argo experience" through our innovative approach of rediscovering the diversity and tradition of teas. We promote diversity by empowering our employees and leveraging our customers' feedback, which together results in the best products, people, and business. We are looking for an energetic, creative, hard-working, fun General Manager to head one of our NYC Cafes located in the Flatiron District, NYU Medical Center, Columbus Circle, Union Square, Chelsea, or one of our new cafes opening soon!

Key Responsibilities:

- Coach and enforce excellence among the TEAm, role model genuine and creative selling skills, merchandising & signature service.

- Be sales and opportunities-driven! Utilize the company's marketing guidelines to increase the store's traffic, create quarterly business development calendar and implement local area marketing programs to establish the store as a community participant, understand customer needs and the needs of the local community.

- Utilize management information tools and analyze financial reports to identify and address trends and issues in store performance. Constantly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.

- Own your store. Follow Argo Tea's facilities guidelines, while working with your TEAm to maintain store excellence and ensuring a clean, safe and comfortable environment.

- Keep current on all product information, communications, promotions and the status of the merchandise and communicate all pertinent information to the TEAm.

- Motivate your TEAm to understand and support Argo Tea's passion and vision of sustainabiliTea.

- Develop, train and promote creative up-selling and cross-selling skills, role model customer interaction and signature service basics

- Assist District Manager in conducting systematic performance and quality control evaluations (tests, quizzes, etc) to ensure that every TEAmembers consistently meets Argo Tea standards on product knowledge, quality and consistency.

- Apply accurate forecasts to your store's staffing levels by utilizing succession and labor planning tools, coordinate and maintain staffing levels according to the labor budget, follow sampling and labor deployment model

- Always be available to your TEAm, create an open-door and fun culture.

- Identify and develop future Argo leaders from within your TEAm, create and execute individual-specific action plans aimed to increase TEAmembers' performance

- Offer continuous coaching, conduct timely performance evaluations

- Set the high standards! Model behavior wanted from others, demonstrating commitment and promoting the culture, values and passion of Argo Tea

- Enforce and follow the company's system of guidelines, policies, processes and procedures to achieve operational excellence in the store.

- Manage the TEAm of shift supervisors by delegating certain operational responsibilities, communicating their roles and expectations, coaching on building and managing their teams, etc

- Maintain awareness, follow and enforce the loss prevention, security and safety guidelines

- Promote and support the TEAm spirit across the company, not just your store

Job Requirements:

- High school or GED (Bachelor's Degree preferred)
- Minimum three years of progressively responsible food-service management experience
- Strong sales and marketing background
- Knowledge of the retail environment, ability to manage the workflow in a fast-paced environment, multi-task, and delegate
- Ability to supervise and motivate others while acting as a role model, knowledge of supervisory practices and procedures
- Financial and general business acumen
- Strong customer service experience, knowledge of customer service techniques and high quality consciousness.
- Effective communication, problem solving, planning, organizational, and creative skills; desire to contribute with innovative ideas
- Open availability, ability to work a 50 hour workweek
- Ability to take direction and constructive criticism.
- Ability to handle confidential and sensitive information
- Support for Argo Tea's passion

NOTE: This job description should not be construed to contain every function/responsibility that may be required to be performed by an employee in this job. Associates are required to perform other related functions as assigned.

Come be a part of an Innovative & Creative Company, supporting Healthy and Sustainable lifestyles, Fun environment, Career Advancement opportunities, Competitive Compensation and Excellent Benefits including: Health, Dental, Vision and Life Insurance, Prescription, Paid Time Off, Quarterly Bonuses and Stock Options!

PLEASE VISIT OUR WEBSITE AT www.argotea.com TO LEARN MORE ABOUT OUR POSITIONS, LOCATIONS, CULTURE, and TO APPLY!

Argo Tea is an Equal Opportunity Employer. Compensation: DOE; Health, Dental, Vision, & Life Insurance, Bonus & Stock PotentialPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.Posting ID: 3587805109

Posted: 2013-02-01, 8:51PM EST

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