RESPONSIBILITIES:
* Manage all web projects including technical fixes, troubleshooting, server assistance, client tutorials, content management, ect.
* Provide Wordpress, Drupal, Magento backend assistance for clients.
* Be the primary contact for web developers located all over the world to relay changes, technical scope and new projects.
* Manage the lifecycle of all assigned projects through design and production processes.
* Responsible for the consistent successful facilitation of a project from estimation through launch and maintenance.
* Negotiate timelines and ensure that all deadlines are maintained with developers and clients.
* Set daily priorities and project planning with department team members.
* Keeps client deliverables in order and provide studio with accurate information.
* Troubleshoot creative, production and timing issues.
* Accountable for budget tracking and reporting throughout the lifecycle of the project.
CANDIDATE SHOULD HAVE:
* 1+ years in interactive project management and account management with sales and business development experience.
* Must possess excellent decision-making skills for problem identification and solution recommendation for interactive situations.
* Strong knowledge of web/interactive processes. Ability to manage multiple project tasks in a strict deadline-driven environment.
* Respond with remarkable speed and quality to incoming client requests while working hard to proactively find new business on an ongoing basis.
* Strong telephone and presentation skills are a must. Ability to tailor communications approach based on the situation. * Knowledge of Excel a must.
* Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client to web developer who may have problems communicating in English.
* Superior project management and organizational skills. Resourceful and solution-oriented. Positive attitude, great capacity to learn is essential.
* Printing, graphic design, or financial background is helpful, but not necessary. Former experience on agency-side in branding firm/agency is a plus.
* Knowledge of brand development and business/proposal writing skills; have strong presentation and client contact skills; enjoy a flexible, boutique environment;
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