Aegis is looking for Inbound Call Center Representatives! Needed immediately!!!!:
Responsibilities: Answer inbound calls and speak with customers in an effort to answer questions regarding their Prescription Drug Plan with accuracy, efficiency and qualityAccess customers leads via computer software and make necessary entries in order to complete customer application for products or services, input customer information, resolve problems and/or complaints, initiate change service, process transactions, schedule call backs, Communicate with customers effectively and clearly, which requires excellent oral communication skills (grammar, enunciation, pronunciation)
Requirements/Qualifications: Proficiency in working in a windows-based computer environmentMust be available to work assigned shift as within guidelines. YOU MUST BE FLEXIBLE WITH THE SCHEDULE. Must be available to work weekend, and full time hoursAtleast one year of Customer Service Experience requiredAt least six months to one year of of inbound/outbound call center experience preferredHS Diploma / GED requiredIf you qualified you will be scheduled for an interview immediatelyPAID TRAINING
For consideration, please attend the Queens Workforce1 Career Center pre-screening event.
Date: Friday , August 24th, 2012
Morning Check in: 8:45am to 9:15am (No admittance after 9:15 a.m.)
Location: 168-25 Jamaica Avenue, 2nd Floor, Jamaica, NY 11432
Directions: Between 168th & 169th Jamaica Ave: F Train to 169th Street or J Train to Jamaica Center (Last Stop)
Must be 18 years old or older to apply. Business Attire a Must (examples: No Jeans-of ANY color or brand, No Spandex, No Capris, No T-Shirts, No Sneakers including Pradas, No Flip Flops/Open flat Sandals, No Boots, No Hats etc...)! Must bring Valid (not expired) Picture ID with DOB on it, Social Security Card and Resume (Hard Copy & Electronically). Please be prepared to spend approximately 2-4 hours with us.
Workforce1 is a service that attracts, prepares, and connects qualified candidates to job opportunities in New York City. We use a combination of recruitment expertise, industry knowledge, and services that strengthen candidates' employment prospects to make strong matches for job candidates and businesses alike. Please visit www.nyc.gov/wf1recruitment and www.facebook.com/nycworkforce1.
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