IT Help Desk (Downtown)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoKamwo Herbal Pharmacy is the oldest and the largest herbal pharmacy on the East Coast, serving the Traditional Chinese Medicine community for over 40 years. We are well established in the retail industry for student and practitioners of TCM, and we also have a successful and growing eCommerce department.
We are currently seeking an entry-level IT Support Specialist who is friendly, helpful, proactive, resourceful, and knowledgeable. We need technical support for day-to-day requests and overall IT needs.

Duties would include but not be limited to:

? Setting up new users (image a new computer, setup email, etc)
? Attending to existing users (software/OS upgrade requests, computer errors, etc)
? Maintaining some aspects of VoIP phone system
? Maintain network user management
? Keeping software and hardware inventory up to date
? Hands-on experience with PCs and Macs
? Providing desktop/end-user support
? Communicating to technical and non-technical people
? Troubleshooting and problem solving computer, network, and office equipment issues
? Workstation support (Windows XP and Windows 7, Microsoft Office)
? Maintain backup systems
? Experience with PHP/HTML/SQL/Java/Joomla extremely helpful.

This is a full-time position with vacation and health benefits. No part-time or telecommuting available.

Compensation: 30-45K depending on experiencePrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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