Customer Service/ Sales:
Customer Service positions are staffed by those who have an excellent manner with people and a strong desire to help in assisting customers with sales calls. Customer Service agents are flexible and work well under pressure. They are also experts at conflict resolution and have an energy which lets the customer know that they are willing to do whatever it takes to help. People who work in the area of Customer Service have a unique ability to combine problem solving skills with courtesy and communication in an effort to provide our customers with an awesome experience!
Role: Auto Sales and Customer Care Consultant
As a Consultant, your job is to communicate with our customers via phone, chat and email; they are looking for no hassle removal of their junk vehicles. You will work with different systems to determine the value of a customer's vehicle, providing them with offers when possible, and ensuring that their vehicle is removed within a timely fashion. Negotiation and creative social skills are a must.
Consultants must be personable, enthusiastic and always willing to help! We Buy Junk is not interested in your average call center agent - we want the best! You must have a natural enthusiasm for resolving problems and maintain a professional and friendly phone presence. Through phone, email and chat, you will be interfacing with our customers, and working through various issues to help make their vehicle removal a success!
Responsibilities:
- Coordinate fast, free and awesome vehicle removal throughout the U.S.
- Handling inbound/outbound calls.
- Consultative selling.
- Maintaining an excellent standard of quality.
- Negotiating skills are a must
Requirements:
- Excellent verbal and written communication skills, as well as, receptive listening skills.
- Type at least 40 WPM.
- Must be able to work days, nights, and weekends.
- A positive attitude! The customer should be able to tell the difference between your voice and the dial tone.
For an immediate response, please submit your resume to Jobs@WeBuyJunk.com
Location: Brooklyn, N.Y.Principals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.
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