You are cordially invited to consider LivePerson, the market leader in real-time intelligent customer engagement, as your next place to work, contribute and grow. From leading global enterprises and small online businesses, our 8,500 customers trust us to deliver enhanced business results and customer experience.
We believe that success is driven primarily by human connections between employees, partners, and of course, each individual customer. Our mission is to help companies create deeper connections with their customers. Our expertise in real-time analytics and our world-class platform makes this possible at scale. Fast-paced and entrepreneurial, we view our workplace as a global community, strengthened by our values of personal ownership and a commitment and the belief that every interaction is an opportunity for lasting connection.
What you will own:
Sales Development Representatives (SDRs) are responsible for identifying and creating new qualified sales opportunities for their regional Account Executives.
The SDR manages the inbound lead activity, qualifying active buying interest and developing opportunity in prospect accounts. The SDR will also coordinate with their AE counterparts to determine the accounts that require research and prospecting activities to secure a sufficient flow of additional qualified opportunities. An implicit responsibility of the SDR is to conduct business dealings in a way that creates a superior prospect experience that will set the stage for effective sales follow-up, as well as future product sales.
How you will help others:
?Prospect, educate, qualify, and develop Target Accounts and inbound leads to create sales-ready leads and opportunities
?Interact with prospects via telephone and email
?Research accounts, identify key players, generate interest and develop accounts to stimulate opportunity
?Disseminate opportunities to appropriate AE, educating rep as necessary about the opportunity
?Successfully manage and overcome prospect objections
?Become a trusted resource and develop superior relationships with prospects
?Update lead scoring and prospect interaction in salesforce.com to ensure efficient lead management
?Consistently achieve qualified opportunity quotas to ensure territory revenue objectives.
?Provide closed-loop feedback to ensure continuous process optimization
What you will bring:
A self-starter with a track record of successful, credible lead follow-up and sales development at multiple executive levels within an organization; familiarity with software as a service a plus.
Skills required:
?Pre-call planning
?Opportunity qualification and objection handling
?Call structure and control
?Time and territory management
Proven track record achieving measurable inside sales goals in an automated sales environment where accurate entry and management of lead data in a CRM system was required
?Ability to work in a high-energy environment; team player
?Positive and energetic phone skills, excellent listening skills, strong writing skills
?The highest level of integrity
?Proficient with standard corporate productivity tools (email, voicemail, MS Office)
?College degree or equivalent work experience
?Sales training and salesforce.com experience
TO APPLY TO THIS POSITION PLEASE CLICK THE LINK BELOW OR PASTE IT TO YOUR BROWSER:
http://sj.tbe.taleo.net/SJ5/ats/careers/requisition.jsp?org=LIVEPERSON&cws=1&rid=156
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