EATALY NEW YORK seeks Restaurant Floor Managers! (Flatiron)

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x prohibited[?] Posted: 2014-08-26 8:02am

? prev ? next ? compensation: Starting at $40,000 per year

Eataly is the largest artisanal Italian food and wine marketplace in the world! With various restaurants, our market sells the same quality products used by our chefs: cured meats, cheeses, fruits and vegetables, meat and fish, handmade pasta, pastries, coffee and tea, as well as dried pastas, sauces and olive oil. A cooking school, bookstore, housewares and beauty section makes it even easier to bring Italy home!

As a leader in the food and beverage industries, Eataly offers great benefits, staff discounts and tremendous growth opportunities. We are a young, energetic, and innovative start-up that is rapidly expanding and are looking for a new Restaurant Floor Manager to grow with us! As an ambassador of Eataly products and services, our team members are responsible for helping to create and maintain quality experiences for each guest that comes to Eataly. Eataly ambassadors are expected to actively engage with guests and spend quality time with each customer.

Please submit a resume and cover letter to be considered.

Job Title: Floor Manager

Reports To: General Manager

Job Description: The Floor Manager is responsible for supporting the general manager in executing the front of house daily operations of various restaurants at Eataly. The ideal candidate must to have the ability to oversee all facets of service operations, including customer service and front of the house staff management, scheduling, and training. We are looking for an energetic individual to be a strong focused floor-presence, not only maintaining service standards, but to passionately assist in training and inspiring staff about Italian food, wine and hospitality.

Duties & Responsibilities:

--Successfully manages shifts, which include daily decision-making, staff support, scheduling and planning work assignments while upholding Eataly's service standards, product quality and cleanliness.
--Assists in accomplishing employee relations objectives through training, assigning, coaching, counseling, and disciplining employees; communicating job expectations; and escalating any staff issues to General Manager.
--May assist in scheduling and payroll for front of house staff.
--Enforces policies and procedures and escalates any issues to appropriate outlet.
--Documents, investigates and resolves employee and guest incidents including guest complaints and directs escalated issues to the appropriate outlet.
--Inspects dining room, and storage areas to ensure that health and safety regulations are adhered to at all times.
--Collaborates interdepartmentally as needed to plan restaurant activities, special events, share information, etc.

Minimum Qualifications:

--Demonstrated experience and education in restaurant management or hospitality- Italian dining environment is desirable
--Knowledge of Italian wines and cuisine
--Organizational skills and strong sense of urgency
--Excellent leadership and customer service skills
Principals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offerspost id: 4637580965

posted: 2014-08-26 8:02am

updated: 2014-08-26 8:02am

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