Field Service Technician (Bronx & Westchester)

Reply to: wqxjn-4110699300@job.craigslist.org [?]

flag [?] : miscategorized prohibited spam best of Posted: 2013-10-05, 8:02AM EDT

Field Service Tech (Bronx & Westchester)

Description

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

Summary Description
NCR Field Service Technician (Customer Engineer level 2) associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform Tier II/III work on products and services of medium-high complexity. Tier II/III products include large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25). Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support.

Key Responsibilities ?
- Provide installation, maintenance and repairs on ATM (second line maintenance) and/or POS (Point of Sale) equipment and other electromechanical equipment at various locations within an assigned territory/region ?
- Provide continuity of customer operations and high levels of customer satisfaction

EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Qualifications

Basic Qualifications:
To be considered for this position, you must have ONE of the following:
- A+ certification
- 2 year degree in electronics or computer technology
- High school diploma or GED and at least 2 years of hands-on POS/ATM repair experience in a customer field environment
- High school diploma or GED and at least 2 years of PC repair experience in a customer field environment.
- Previous Military experience in an electronics related field. ?
Must be a local candidate ?
Must be authorized to work in the U.S.

Description

About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR's assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, hospitality, gaming, public sector, telecom carrier and equipment organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

Summary Description
NCR Field Service Technician (Customer Engineer level 2) associates provide installation, maintenance and repairs on equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction. In this role, you will have ownership of customer problems or incidents until the situation has been resolved to the customer's satisfaction and or in compliance with agreed upon Service Level Agreements. You will perform Tier II/III work on products and services of medium-high complexity. Tier II/III products include large servers and mainframe computers and peripherals, large system printers and plotters, enterprise level servers, networks and software, item processing reader/sorters and networking issues on imaging systems, medium/high complexity networking/communications equipment, network and systems management/protocols (Ethernet, Token-Ring, StarLAN, NetBIOS, X.25). Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support.

Key Responsibilities ?
- Provide installation, maintenance and repairs on ATM (second line maintenance) and/or POS (Point of Sale) equipment and other electromechanical equipment at various locations within an assigned territory/region ?
- Provide continuity of customer operations and high levels of customer satisfaction

EEO Statement
Integrated into our shared values is NCR's commitment to diversity. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture and physical ability. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.

Qualifications

Basic Qualifications ?
To be considered for this position, you must have ONE of the following:
o A+ certification
o 2 year degree in electronics or computer technology
o High school diploma or GED and at least 2 years of hands-on POS/ATM repair experience in a customer field environment
o High school diploma or GED and at least 2 years of PC repair experience in a customer field environment.
o Previous Military experience in an electronics related field. ?

- Must be a local candidate ?
- Must be authorized to work in the U.S. ?
- Must have a valid drivers license ?
- Must pass comprehensive background check including credit check, criminal, driving record, and drug screen. ?
- Must have the ability to carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) and prolonged travel as needed.

Preferences ?
Ability to work a flexible schedule including nights, weekends, overtime, flex shifts and on-call

Job
Field Service Tech
Primary Location - Bronx & Westchester
Salary 35K+ OT and Standby
Company Van
Full Benefits
401K Location: Bronx & WestchesterCompensation: Salary 35K+ OT (5K - 10K) and Standby ($180/wk) Principals only. Recruiters, please don't contact this job poster.Please do not contact job poster about other services, products or commercial interests.Posting ID: 4110699300

Posted: 2013-10-05, 8:02AM EDT

Updated: 2013-10-05, 8:02AM EDT

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