Provide exceptional customer service in a friendly, professional manner
Welcome and direct incoming clients
Effectively articulate company and studio information
Handle phone calls with exceptional customer service and follow through
Process class reservations and cancellations
Monitor and address clients active membership status
Handle class, package and merchandise sales
Maintain and restock retail areas
Provide general, administrative support
Qualifications/Requirements:
1+ years of customer service and/or reception experience
Strong computer skills
Excellent verbal communication skills
Ability to multi-task and stay organized
Ability to solve problems and stay calm under pressure regardless of the situation
Solid work ethic and reliability
Team oriented mentality
Naturally outgoing, positive, welcoming and engaging demeanor
Flexible schedule to work early morning, evening and weekend shifts
Posting ID: 4036784269
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