RESPONSIBILITIES:
• Serve customers by installing and servicing systems and products.
• Serve existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
• Establish service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests.
• Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
• Keep personal equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Document service and installation actions by completing forms, reports, logs, and records.
• Maintain customer confidence by keeping service information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications.
• Accomplish operations and organization mission by completing related results as needed.
QUALIFICATIONS:
• Electronics Troubleshooting
• Analyzing Information
• Judgment
• Client Relationships
• Equipment Maintenance
• Reporting Skills
• Confidentiality
• Quality Focus
• Results Driven
• Supply Management
• Informing Others
ABOUT THE COMPANY:
Direct Focus is a Boutique multi-national direct marketing firm that provides marketing support for advertising campaigns all over the world.
Posting ID: 3841772705
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