customer service position (sunset park brooklyn)

Avoid scams and fraud by dealing locally! Beware any deal involving Western Union, Moneygram, wire transfer, cashier check, money order, shipping, escrow, or any promise of transaction protection/certification/guarantee. More infoSuccessful ecommerce company in sunset park brooklyn seeks help with customer service work. Responsibilities will include answering phones, e-mailing customers, and some office administrative work. We offer great growth opportunity, casual dress code, and a friendly work environment. The ideal candidate must be comfortable with customers, self-motivated, Must be Fluent in english and speaking Spanish is a plus.
Applicants with experience working in a call center environment are encouraged to apply.

Responsibilities:
- Handling sales calls, accepting returns, issuing refunds and working closely with other teams over issues raised by customers.
-Understanding all company procedures and processes.
-Writing and responding to customers emails both pre and post sale.

Requirements
-Excellent verbal and written communication skills
-Problem solving skills and outstanding follow through and organizational ability
-Familiarity with Internet tools and products
-Ability to learn complex procedures and proactive in proposing innovations and improvements
-Highly customer-orientated
-Positive attitude, honesty, integrity
-Passion for customer service and sales
-Previous experience in e-commerce contexts will be considered a plus

To apply, please send your resume and cover letter together with your phone number to the email address listed above.

Hours: Monday-Thursday 10-7 Friday 9-5
Location: sunset park brooklyn
Location: sunset park brooklynPrincipals only. Recruiters, please don't contact this job poster.Please, no phone calls about this job!Please do not contact job poster about other services, products or commercial interests.

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