Position Summary:
The position of Account Manager is responsible for developing new business relationships and serving as the first level of support to existing clients.
Position responsibilities:
-Research prospective clients through several strategies including internet research, trade show lists, referrals, yellow pages, various professional directories and personal investigation
-Create accurate spreadsheets of prospective client data including names, titles, phone numbers, addresses and various other information
-Generate daily mailings to prospective clients using updated and accurate spreadsheets
-Cold call prospective clients
-Creatively problem solve to improve current new business development strategy
-Negotiate rates and deadlines with prospective and current clients
-Educate prospective and existing clients regarding the translation process, including TransPerfect's rates, justification for turnaround time and competitors' information
-Liaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product
-Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service
-Research and understand all industries that TransPerfect markets to including industry leaders, current events and any other pertinent data
-Perform other special projects or duties when required
Essential skills and experience required:
-Excellent written and verbal English communication skills
-Minimum Bachelor's degree or equivalent
-Excellent problem solving and analytical skills
-Strong interpersonal skills
-Effective time management
TransPerfect is an equal opportunity employer.
If you think you have what it takes to succeed in a dynamic, fast-paced environment, send your resume and cover letter to apply.
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