This position is a 3 day a week - full day position that supports in-house and remote users, throughout our company.
Responsibilities Include:
Troubleshooting and tracking of all computer related incidents
Backup tape rotation. (daily, weekly, monthly)
Symantec backup support and maintenance
Documenting and reporting problems, resolution and logging those problems into a computerized tracking system
Providing hands-on PC and peripheral equipment support
Performing other related I.T. tasks as assigned
Required Skills
2 years of help desk or customer service experience
Certification in one of more areas within: Network, MCSA, MSCDT, A+
Troubleshooting repair, replace and upgrades of PC
Windows XP - 2 - 4 years
Windows 7 - 1 year
TCP/IP Networking skills - 2 years
Experience with technical and functional documentation - 1 year
Strong oral and written communication skills - 2 years
If you match our requirements and would like to apply, please send your resume
with a cover letter, plus salary requirements to ANEZNIK@CAMBRIDGERESOURCES.COM
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